Last Updated: 25 October 2026
Auckland Sales Limited respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect customer information when you visit our website, make a purchase or contact us.
We handle personal information in accordance with the New Zealand Privacy Act 2020.
1. Business Information
Legal Business Name: AUCKLAND SALES LIMITED
Trading Name: Auckland Sales
NZBN: 9429053907431
Address for Service:
Unit 605, 1 Buscomb Avenue
Henderson, Auckland 0610
New Zealand
Email: Aucklandsales8@gmail.com
Phone: 021 210 5842
Website: https://aucklandsales.co.nz
Auckland Sales Limited is a New Zealand-based online retailer supplying automotive accessories, alloy wheels, car detailing products and related goods.
For general enquiries, customer support or privacy concerns, customers can contact us using the details above.
2. Information We Collect
When you shop with Auckland Sales, we may collect information necessary to process your order and provide our services.
This may include:
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Full name
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Email address and phone number
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Billing and shipping addresses
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Order details and purchase history
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Payment confirmation and transaction references
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Customer account information
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Enquiries and correspondence
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IP address, browser details and website usage information
We collect this information directly when you place an order, create an account, contact us or subscribe to our marketing communications.
We may also receive relevant information from payment providers, delivery companies and other service providers where necessary to process transactions or support customers.
Where we collect personal information indirectly, we will take reasonable steps to notify the individual as required by the Privacy Act 2020, unless an exception applies.
3. How We Use Personal Information
We use customer information to:
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Process orders and payments
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Arrange delivery of purchased products
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Provide order confirmations and tracking updates
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Respond to enquiries and provide customer service
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Process returns, refunds and warranty requests
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Maintain financial and business records
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Improve our website and services
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Prevent fraud and unauthorised transactions
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Send promotional offers and product updates where permitted
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Comply with New Zealand legal and regulatory obligations
We only collect information reasonably necessary for these purposes.
Providing contact, billing and delivery information is generally necessary to complete an online purchase. Without this information, we may be unable to process or deliver an order.
4. Where Customer Information Is Stored
Our website is hosted through Hostinger, a website hosting provider.
Customer information such as names, addresses, email addresses, phone numbers and order details is stored within our WordPress and WooCommerce website database and associated business systems.
Our business operates from New Zealand. However, the physical location of website hosting servers depends on our Hostinger hosting configuration, and information may be stored or processed outside New Zealand.
Customer information may also be processed by trusted third-party providers involved in payments, website operations, email communication and deliveries.
Where personal information is disclosed to overseas organisations, we will comply with the applicable requirements of the New Zealand Privacy Act 2020, including the safeguards required under Information Privacy Principle 12.
We do not sell customers’ personal information.
5. Website and Data Security
We take reasonable steps to protect personal information from unauthorised access, misuse, loss, alteration and disclosure.
Our website security arrangements include:
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HTTPS and SSL/TLS encryption for secure transmission of website information
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Password-protected administrative access
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Access controls for customer and order information
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Security maintenance for our website and supporting software
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Secure payment processing through an approved payment provider
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Appropriate safeguards when engaging third-party service providers
Customer information is accessed only by authorised personnel and service providers where required for legitimate business purposes.
Although we take reasonable security precautions, no internet-based system can be guaranteed to be completely secure.
If a privacy breach occurs, we will investigate it and notify affected individuals and the New Zealand Office of the Privacy Commissioner where required by law.
6. Secure Online Payments
Auckland Sales Limited intends to use EFTPOS New Zealand (Verifone) as its payment gateway provider for online transactions, subject to final merchant approval and integration.
Verifone’s online payment solutions are designed to comply with the Payment Card Industry Data Security Standard (PCI DSS).
Once integrated, customer card payments will be processed using Verifone’s secure payment technology and encrypted transmission.
We do not intend to collect or store customers’ full credit or debit card numbers, CVV/CVC security codes or card PINs within our website database.
We may retain limited transaction information, including:
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Payment amount
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Transaction date
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Payment status
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Transaction reference number
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Order number
This information is used for order confirmation, accounting, refunds and customer support.
Customers should never provide their full payment card details through our contact forms or by email.
7. Sharing Customer Information
We may share relevant personal information with third parties where necessary to provide our services.
These may include:
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Payment gateway and banking providers
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Courier and delivery companies
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Website hosting and technical service providers
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Email and communication platforms
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Accounting and professional service providers
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Government or regulatory authorities where required by law
We only disclose information as necessary for legitimate business activities or as otherwise permitted by law.
We do not sell or rent customer information to third parties for their own marketing purposes.
8. Cookies and Website Analytics
Our website uses cookies to support normal shopping functions, including shopping carts, customer sessions and account preferences.
We may also use analytics and advertising technologies to understand website activity and improve our products, services and advertising.
Customers can manage cookies through their browser settings. Disabling certain cookies may affect shopping cart and checkout functionality.
9. Marketing Communications
If you subscribe to our newsletter or otherwise agree to receive promotional communications, we may contact you about sales, new products and special offers.
You can unsubscribe from marketing emails at any time by using the unsubscribe link provided or contacting us directly.
Our electronic marketing practices comply with applicable New Zealand requirements, including the Unsolicited Electronic Messages Act 2007.
10. How Long We Keep Information
We retain customer information only for as long as reasonably necessary to fulfil the purposes for which it was collected or to meet legal obligations.
Order and transaction records may be retained for accounting, tax, warranty and other applicable legal requirements.
Personal information that is no longer required will be securely deleted or anonymised where appropriate.
11. Accessing or Correcting Your Information
Under the New Zealand Privacy Act 2020, you have the right to request access to personal information we hold about you and request corrections where information is inaccurate.
To make a request, please contact:
Email: Aucklandsales8@gmail.com
Phone: 021 210 5842
We may request reasonable verification of your identity before releasing personal information.
We will respond to requests within the timeframes required by New Zealand law.
If you have concerns about how we handle your information, you may also contact the Office of the Privacy Commissioner at www.privacy.org.nz.
12. Changes to This Policy
We may update this Privacy Policy when our business operations, payment services, website technology or legal obligations change.
The latest version will always be available on our website, with the date of the most recent update shown above.
13. Contact Us
For privacy enquiries, customer information requests or concerns about the security of your personal information, please contact:
AUCKLAND SALES LIMITED
NZBN: 9429053907431
Unit 605, 1 Buscomb Avenue
Henderson, Auckland 0610
New Zealand
Email: Aucklandsales8@gmail.com
Phone: 021 210 5842
Website: https://aucklandsales.co.nz